Frequently asked questions

Is the work ready to hang/display?

All work is sent in a position to be hung on the wall on arrival. If the work is pastel or other non paint finishes, then it will be mounted behind glass/specialist plastic to protect it. In some cases work is on box canvas in which case framing is not required. Ceramics are all ready for display. (Please note raku and pit fired pots are not to be used for food and drink consumption, they are decorative pieces and not designed as functional ware.)



How do you get the work to me?

Work will be carefully packed and sent via courier to your address. I endeavour to get it to you within 10 working days, if there are any untoward delays I will let you know. please let me now your delivery address when you check out. Thanks.



What if I don't like it when I see it 'live' at home?

I do my best to accurately represent the colour and size of the work when I list it online but I do appreciate that sometimes art work seems different 'in the flesh' at home. So, if you change your mind within 2 weeks of receiving your parcel, let me know and we can arrange return and either a refund or exchange.



How do I find out about your next exhibitions and get invites to the preview nights and the latest news?

All art buyers on my site will automatically be added to the VIP invite list for future exhibitions. Anyone else who is interested in news and latest events can email me and I will add them to my mailing list. I also have a facebook page HeatherNivenArt and Instagram account wayward_pottery.



Are the sizes on the artwork framed or unframed?

The sizes stated on the works are UNFRAMED and will be larger when framed. Please let me known what thickness of frame you prefer as many of the works will be framed on purchase and so where I can I will cater to your needs.